Who is our customer?
Wednesday, February 24, 2016
Customer profile
Post by Sandra
I created a spider diagram illustrating who Spoon's customers are likely to be. I used YouGov Profiles Lite. As customer information for Spoon Cereals was not available, as the brand is so small, I reviewed the profiles on customers who purchased muesli, and those who shopped at Ocado and Whole Foods Market. I cross-checked this information with products I could imagine these people buying and picked out the commonalities.
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